Bruno Servicing Information
HME is committed to service times, and has the fastest stairlift service times available. While we do not offer emergency services, we are committed to keeping to servicing within 2-4 business days from time of issue unless demands exceed this. If you would like to schedule a technician and it is after-hours or the weekend, you may complete the form linked below, and we can schedule your servicing as quickly as possible when we reopen on the next business day.
Steps to do if your Stairlift is not Working
If your Bruno Elan or Bruno Elite Curved stairlifts are not working, please use the trouble shooting guides (see attached). These guides will help you self-diagnose the issue and get your stairlift up and running. These guides are easy to follow and help get most stairlifts back up and running by following simple steps. We find these guides resolve most issues.