Frequently Asked Questions

Stairlifts are appropriate for anyone who has difficulty walking up or down the stairs.
YES! HME Accessibility offers full curved stair lifts that can be installed in almost any stairway application.
Most standard stairways are more than wide enough to install a stair lift. Typically a minimum of 30 inches is enough room to install one with lots of room left over for others to use the stairs.
Depending on your stairway and home, installation only takes approximately 4-6 hours for standard straight stair lifts, and less than a day for custom curved stairlifts.
Our trained technicians take about a half day to install on-site. Details »
The stair lift track installs directly to your steps, meaning no modifications to your studs or structure of your walls.
Each installation varies, but a stair lift can typically be installed about 6 inches from the wall
Bruno stair lifts offer a 275 pound (ElectraRide LT) or 400 pound (Electra Ride Elite & Curved) weight capacity, depending on the model you choose.
Yes, HME Accessibility will guarantee our pricing and match for all stairlifts and lifts.
Yes we have models that are weather resistant and specially made for outdoor use.
Bruno stair lifts offer the best manufacturer warranty in the industry – Five years for major components and two years on parts. HME Accessibility offers you an additional 1 year labour warranty as well.
Financing is available for most products.
Stairlifts are exempt from taxes in Canada, and therefore HST is not applicable when you purchase a Stair Lift from HME Accessibility.
We usually stock straight stair lifts for immediate installation. Contact us today and we will make every effort to make your home accessible as soon as possible!
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Serving the Lower Mainland
and Vancouver Island

Visit one of our three showrooms!

Vancouver - Surrey - Victoria

Serving the Lower Mainland and Vancouver Island

Visit one of our three showrooms!