Locally Owned & Operated

Richmond
604-821-0075

South Surrey
604-535-5768

Victoria
250-386-0075

Nanaimo
778-441-0077

North Shore Opening in 2022

Warranty Information

Manufacturer & HME Warranties

For all products to operate to their best potential, HME and the manufacturers recommend conducting annual service maintenance on all elevating products to ensure that the electronics and mechanics are operating correctly.

All warranties begin from the date of installation.

Limited Lifetime Warranty on Major Components

(Drive Train, Gearbox, Motor & Rail), 2 years on other moving parts. This does not include standard wear and tear on the product and is non-transferable. This also includes 3 months battery warranty and 6 months labour.* 

Limited 5 Year Warranty on Major Components

(Drive Train, Gearbox, Motor & Rail), 2 years on other moving parts. This does not include standard wear and tear on the product and is non-transferable. This also includes 3 months battery warranty and 6 months labour.* 

Limited 2 Year Warranty on Major Components

(Motor, Drive nut, Pulleys, Belt), 1 Year Warranty on other moving parts. This does not include standard wear and tear on the product and is non-transferable. This also includes 3 months battery warranty and 6 months labour.* 

2 Year Limited Bumper to Bumper Warranty

This does not include standard wear and tear on the product and is non-transferable. This also includes 3 months battery warranty and 6 months labour.*

3 Year Limited Bumper to Bumper Warranty

This does not include standard wear and tear on the product and is non-transferable. This also includes 3 months battery warranty and 6 months labour.*

*Labour Rates: $215/hour

This warranty extends labour coverage on all accessibility lift products to 2 years. (Service rate waived for 2 years). This also includes the first two yearly maintenance calls to recalibrate the systems – included free of charge.

Contact Us

Send Inquiry