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Home » Warranty Information

Warranty Information

For all products to operate to their best potential, HME and the manufacturers recommend doing a yearly service maintenance on all elevating products to check electronics and mechanics are operating correctly. 

All warranties begin from the date of installation

  • Limited Lifetime Warranty on Major Components (Drive Train, Gearbox, Motor & Rail), 2 years on other moving parts. This does not include standard wear and tear on the product and is non-transferable.
  • 6 Months Labour – After 6 Months Labour Rate is $205/hour for all visits.
  • 3 Months Battery Warranty
  • Limited 5 Year Warranty on Major Components (Drive Train, Gearbox, Motor & Rail), 2 years on other moving parts. This does not include standard wear and tear on the product and is non-transferable.
  • 6 Months Labour – After 6 Months Labour Rate is $205/hour for all visits.
  • 3 Months Battery Warranty
  • Limited 2 Year Warranty on Major Components (Motor, Drive Nut, Pulleys, Belt), 1 Year Warranty on other moving parts. This does not include standard wear and tear on the product and is non-transferable.
  • 6 Months Labour – After 6 Months Labour Rate is $205/hour for all visits.
  • 3 Months Battery Warranty
  • 3 Year Limited Bumper to Bumper Warranty. This does not include standard wear and tear on the product and is non-transferable.
  • 6 Months Labour – After 6 Months Labour Rate is $205/hour for all visits.
  • 3 Months Battery Warranty
  • This warranty extends labour coverage on all accessibility lift products to 2 years. (Service rate waived for 2 years)
  • This also includes the first two yearly maintenance calls to recalibrate the systems – included free of charge

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